At Sitora, privacy is treated with the same seriousness as craft and service. When you place an order, join our mailing list, or contact us directly, certain personal information is collected so your experience can be fulfilled thoughtfully and securely.

This information may include your name, email address, phone number, billing details, shipping address, and order history. Sitora uses it to process purchases, coordinate delivery, communicate about orders, respond to service enquiries, improve the website experience, and send marketing communications where you have chosen to receive them.

Payment information is processed securely through Shopify and its payment partners. Sitora does not store full payment card details.

Limited information may be shared with trusted service providers who support payments, fulfillment, email delivery, analytics, and fraud prevention. Sitora does not sell your personal information.

You may request access to, correction of, or deletion of your personal information by writing to hello@sitora.com. Continued use of Sitora.com constitutes acceptance of this policy and any updates made to it in the ordinary course of business.